Please Review Spectacles Fine Eyewear
Highly recommend Dr. Birenbaum and Spectacles! Dr. Birenbaum is very knowledgeable and thorough with his exam and took the time to explain things to me. Also, no puff eye tests!
His team, Mina, Jon, and Lana, are so kind and helpful! There’s a wonderful selection of glasses, and Jon assisted me in selecting a beautiful pair.
I walked in off the street because I saw something called an OpticWash, and Lana was SOOOOO sweet, she immediately explained what it was and OFFERED to clean my glasses inside of it. And it's FREE?!? Haven't even had to pay for anything and I know I'm going to recommend this place to my friends and family with glasses. Good service right away with no expectations of me buying anything, THATS how you get my business. ❤️
Jon is great to work with & they honor their warranty's. I've purchased multiple pairs over the last couple of years!
Spectacles provided and awesome first impression, starting with Mina the most helpful, and her kindness poured out over the phone, she made me feel extremely comfortable.
Dr. Robert, was very knowledgeable and his technique was a perfect fit for me, I have found my new eye doctor. Tell everyone to visit Spectacles Fine Eyewear it’s so worth it!!!
Great experience!
I purchased new eyeglasses from this store. Jon helped me find the perfect frames and suggested super thin lightweight lenses. I was very pleased when I picked they up.
A few days later, I tripped and fell facedown. My glasses hit the ground and I landed on them. Both lenses shattered and the frames twisted. I returned to Spectacles to purchase a new pair of glasses. Jon said that they would be replaced without cost to me. I was leaving on a trip on the following day, so Jon offered to forward the replacement glasses to me by Fed/Ex. Again, no cost to me.
Wouldn’t it be great if every store provided customer service like that?
I’ll certainly frequent Spectacles in the future.
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Highly recommend Dr. Birenbaum and Spectacles! Dr. Birenbaum is very knowledgeable and thorough with his exam and took the time to explain things to me. Also, no puff eye tests!
His team, Mina, Jon, and Lana, are so kind and helpful! There’s a wonderful selection of glasses, and Jon assisted me in selecting a beautiful pair.
I walked in off the street because I saw something called an OpticWash, and Lana was SOOOOO sweet, she immediately explained what it was and OFFERED to clean my glasses inside of it. And it's FREE?!? Haven't even had to pay for anything and I know I'm going to recommend this place to my friends and family with glasses. Good service right away with no expectations of me buying anything, THATS how you get my business. ❤️
Jon is great to work with & they honor their warranty's. I've purchased multiple pairs over the last couple of years!
Spectacles provided and awesome first impression, starting with Mina the most helpful, and her kindness poured out over the phone, she made me feel extremely comfortable.
Dr. Robert, was very knowledgeable and his technique was a perfect fit for me, I have found my new eye doctor. Tell everyone to visit Spectacles Fine Eyewear it’s so worth it!!!
Great experience!
I purchased new eyeglasses from this store. Jon helped me find the perfect frames and suggested super thin lightweight lenses. I was very pleased when I picked they up.
A few days later, I tripped and fell facedown. My glasses hit the ground and I landed on them. Both lenses shattered and the frames twisted. I returned to Spectacles to purchase a new pair of glasses. Jon said that they would be replaced without cost to me. I was leaving on a trip on the following day, so Jon offered to forward the replacement glasses to me by Fed/Ex. Again, no cost to me.
Wouldn’t it be great if every store provided customer service like that?
I’ll certainly frequent Spectacles in the future.
Thank you Jon, that was the easiest pair of glasses I have ever bought..😃
Superb customer service!!!! Quick turnaround, super friendly and amazing store!
Lana! Thank you so much for the excellent customer service. You went over and beyond to assist me with the replacement hinges. I will be sure to email or call Dr. BIRENBAUM regarding the superior customer service you provided to me. Job well done, Lana!!!👍🏽👍🏽👍🏽👍🏽
Thank you Lana for all your help. It was indeed a pleasure!
Thank you both Jon and Lana for the fun and wonderful experience in an unexpected place.